1. What is PotatoPost?
- Answer: PotatoPost allows you to send personalized messages written on real potatoes! Whether it’s a thank-you note, a birthday wish, or a special message for your boss, we help you deliver a unique and fun experience.
2. How does it work?
- Answer: Simply choose a potato, write your message, and we’ll handwrite it on a real potato and ship it to your recipient. It's a fun, quirky way to send a memorable message!
3. How much does it cost to send a potato?
- Answer: Shipping depending on the weight, size, and service you choose. Shipping costs are calculated at checkout.
- Can I Change the Shipping Address?
No worries! If you need to update the shipping address, just drop us an email at contact@thepotatopost.com. Please include your order number and the new details, and we'll do our best to make the change. However, once the Potato Post is on its way, it’s on its way!
4. What can I write on the potato?
- Answer: You can write a short, personalized message (up to around 40-60 characters) on the potato. We recommend fun notes like “You’re spud-tacular!” or “Thanks for being a great friend!”
- We'll do our best to make it happen and fulfill your wishes! Please let us know in the checkout notes section. Let’s potato!
- While we love creating fun surprises for the recipient, we ask that you be respectful. Please note that we will not process orders containing threatening messages or images that could scare or harass others.
So let’s keep it funny and lighthearted!
If you have any questions or concerns, don’t hesitate to email us.
5. Can I send a potato internationally?
- Answer: Currently, we offer shipping within the U.S. only. International shipping may be available in the future, so stay tuned for updates!
6. How long does it take for my potato to arrive?
- Answer: Delivery typically takes 1–3 business days for First-Class Mail or 1–3 business days for Priority Mail. Delivery times may vary depending on the service you choose and your recipient's location.
7. What kind of potatoes do you use?
- Answer: We use fresh, hand-picked potatoes that are perfect for writing on and shipping. Each potato is carefully selected for quality and size to ensure a great message delivery.
8. Can I add a gift or card to my potato?
- Answer: Currently, we only offer the potato message as the main item. However, we’re working on adding more gift options soon!
9. How do I track my potato order?
- Answer: Once your potato has been shipped, you’ll receive a tracking number via email so you can track your order in real-time.
10. What if my potato is damaged during shipping?
- Answer: We take great care in packaging your potato, but if it arrives damaged, please contact us within 7 days of delivery, and we’ll be happy to assist you with a replacement.
11. Can I send a potato to my boss or coworker?
- Answer: Absolutely! Sending a personalized thank-you note or congratulations via potato is a fun, unique way to show appreciation, even in the workplace!
12. How do I make a special request or customize my potato message?
- Answer: When placing your order, simply provide the message you’d like written on the potato during checkout. For any special requests or customizations, feel free to reach out via our contact page.
13. What are your payment options?
- Answer: We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed securely.
